Frequently Asked Questions

Everything you need to know about your Inmotion gear and orders.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while expedited options are available at checkout.

Do you offer a warranty on sports equipment?

Yes, all Inmotion Official Store hardware and equipment come with a 12-month limited warranty covering manufacturing defects to ensure you can train with confidence.

What is your return policy for apparel and gear?

We offer a 30-day return policy. Items must be in their original, unused condition with tags attached. Please note that for hygiene reasons, certain items like undergarments cannot be returned.

How can I track my package after it ships?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal where you can monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your products suitable for professional athletes?

Absolutely. Our gear is designed and tested by professional athletes to meet the high performance and durability standards required for intense competitive training.